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NOTE: The information below was posted during 2000 - and has been left on line as a historical record. - Please go to http://www.austar.com.au for current Austar information 
FREE CALL: 132 432 |
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FREECALL 132 432  P.O. Box 1222, Townsville 4810 Queensland ACCOUNTS: AUSTAR Locked Bag No. 3400 GPO Brisbane 4001 Queensland |
Austar Pay TV Web Site:- http://www.austar.com.au email : ask@austar.com.au AUSTAR UNITED COMMUNICATIONS PTY LTD http://www.austar.com.au/austarunited/home.html The AUSTAR Pay Television Service is only available in regional mainland Australia (except WA), all of Tasmanian plus Darwin. The Australian AUSTAR Pay TV service uses various transmission systems including:- Cable, MDS (microwave) and a Satellite service. The AUSTAR US parent company is based in Denver, USA and the press release site is http://www.unitedglobal.com/pressFrelease.html Staff at the AUSTAR call centre are usually well trained and ready to assist with enquiries. The AUSTAR extensive web site is usually up-to-date and carries full information of almost all of their channels - programming details are available up to a month in advance. AUSTAR provide a print option for all programming information. |  The Darwin Cable service has a similar service to tthe satellite service with subscription channels in various options plus the local free to air terrestrial channels. The following prices should only be taken as a guide, further information may be obtained from AUSTAR on 132 432. |
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The above installation charges can vary from time to time depending on location or promotional offers available. |
 Analogue, (except the Gold Coast where the signals are reported to be Digital) Usually 19 subscription channels plus 5 Free To Air channels, although number this can vary depending on local conditions The following prices should only be taken as a guide, further information may be obtained from AUSTAR on 132 432.
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 (i): Some channel numbers are not listed for MDS Wireless where MDS sites vary from the norm. e.g. Gold Coast. (ii): NA = This channel is not available on this service. (iii) -- = Information unknown.
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24 hour channel. General family entertainment - Mostly older situation comedy and drama, Sci-Fi, ABC Countdown video clips. etc. Quiz shows. | 
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Local ABC Darwin Cable service and MDS - National ABC via Satellite | 
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24 hour channel - General entertainment. Theatre. Art house movies. Unusual movies. | 
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(Note: For the Gold Coast on MDS Channel 23) - 24 hour channel. Lifestyle documentaries, interrupted on average every 13 minutes with adverts and channel promotions | 
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Note: For the Gold Coast on MDS Channel 22) - 24 hour channel. Wide range of comedy shows (M rated) interrupted on average every 13 minutes with adverts and channel promotions | 
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24 hour general entertainment channel. Occasional adverts. Daytime TV soaps, with movies during evenings. | FX is not available on MDS 
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24 hour UK TV programming, interrupted on average every 13 minutes with adverts and channel promotions | UK-TV is not available on MDS. 
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24 hour general entertainment channel, regular advertising and channel promotion breaks. | FOX 8 is not available on MDS 
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This channel position is not used at present | 
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24 hour channel. Nature Documentaries, interrupted on average every 13 minutes with adverts and channel promotions | 
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24 hour channel, except on MDS. Documentaries interrupted on average every 13 minutes with adverts and channel promotions |
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This channel position is not used at present |
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This channel position is not used at present | 
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This channel is shared with ABC KIDS Channel(6am - 6pm)and the ABC Youth channel (6pm - 6am) | 
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Children's programming | 
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Disney Channel - an 18 hour channel with children's Disney cartoons during day and family movies, etc in evenings. | 
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/TCM CLASSIC
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Shared 24 hour channel on Satellite & Darwin Cable - Daytime children's Cartoon Network. -- From 9.00pm EST. TCM - Classic Movies (MGM) and World Championship Wrestling on Saturday evenings. TCM is not available on MDS. According to press releases TCM may be discontinued shortly on Austar | 
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/NATIONAL GEOGRAPHIC
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Note: For the Gold Coast on MDS Channel 16) - Shared 24 hour channel on MDS only | Daytime children's Cartoon Network. From 7.00pm EST. - YOUR WORLD - National Geographic - Documentaries interrupted on average every 13 minutes with adverts and channel promotions 
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24 hour channel. Television Shopping Network. This channel is FTA on Satellite. TVSN is not available on MDS. | 
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Lifestyle and Info channel Pay Television Sales Australia PTSA Lifestyle and Info channel - Pay Television Sales Australia PTSA - EXPO is now produced and owned by TVSN. | 
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24 hour channel - Some adverts during sports events. | 
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Sports Fridays, Saturdays, Sundays and Mondays. | Expected to be a full 24 hour channel from April 1, 2002 
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AT HOME
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24 hour channel. Horse, Trots and Greyhound live races, betting info. Replays of all races from approx.
11.00 pm EST. | 
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email:= sport@seven.com.au 24 hour channel - Cricket, etc. Produced for Pay TV by the Seven Network - This channel is expected to be dropped as from April 1, 2002 and will be replaced by the AFL Channel | 
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24 hour sports channel. | ESPN is not available on MDS. 
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Adult Channel, non-violent erotic adult movies (R rated) This channel is shared with MAIN EVENT | 
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P.P.V plus channel promotions when no other programming is being telecast. This channel is shared with THE ADULT CHANNEL |
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This channel position is not used at present | 
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24 hour channel. Pop music, video clips, youth music shows. | 
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24 hour channel. Pop music, video clips, youth music shows. | 
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24 hour Soundtrack channel. Music video clips, musical shows, movie themes, tributes, etc. - This channel replaced Country Music Channel | 
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24 hour news channel. Australian & overseas - | 
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24 hour channel - Daytime live presentation of regular updates of weather information. Interrupted on average every 7 minutes with adverts and channel promotions during live presentations. Weather info slides after 10.00 pm EST weekdays. | 
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(Note: For the Gold Coast on MDS Channel 17) - 24 hour news and information channel. | 
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24 hour news / business channel - Australian & USA Stockmarket ticker tape. CNBC ASIA is not available on MDS. | 
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24 hour news / business channel - Australian & USA Stockmarket ticker tape. BLOOMBERG is not available on MDS. |
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This channel position is not used at present |
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This channel position is not used at present | 
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24 hour TV movies. | HALLMARK is not available on MDS. 
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Note: For the Gold Coast on MDS Channel 13)- 24 hour channel Premier movies | 
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24 hour channel Re-released and recent movies. Movie Extra is not available on MDS. | 
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24 hour channel - Movie Greats - older movies. Movie Greats is not available on MDS. | 
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24 hour channel. Recent movies - No adverts during movies. |
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This channel position is not used at present | 
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24 hour channel. Older movies - No adverts during movies. | 
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8.30 am to approx 3.00am EST. Ethnic Movies with English sub-titles. Presented for Pay TV by SBS Television. | World Movies is not available on Hobart, Bathurst, Narrabri, Tamworth, Wagga Wagga, Alice Springs, Launceston or Orange MDS. Note: For the Gold Coast on MDS Channel 20 
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24 hour AFL Channel - this version for Queensland subscribers |
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24 hour AFL Channel - this version for N.S.W. subscribers |
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24 hour AFL Channel - this version for VIC / TAS . subscribers |
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24 hour AFL Channel - this version for SA / N.T. subscribers | 
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SBS DARWIN CABLE SERVICE ONLY |
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INFO CHANNEL DARWIN CABLE SERVICE ONLY | 
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CHANNEL SEVEN DARWIN CABLE SERVICE ONLY | 
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CHANNEL NINE DARWIN CABLE SERVICE ONLY | 
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Austar Satellite service information channel - Channel 99 - Satellite and Darwin Cable service only - Not available to MDS subscribers |
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|       | Not sure when or if the following channels may be included on the AUSTAR Satellite or Darwin Cable services. Adventure One. Available on OPTUS VISION cable. ODYSSEY Documentaries - Drama, etc. Available on OPTUS VISION cable. MTV - Music Videos - Available on OPTUS VISION cable. OVATION - Arts - Ballet, Opera, Documentaries, Drama., etc. Animal Planet - Television with an animal twist. CNNfn - Financial channel PHEONIX - Chinese Television. RAI - Italian Television, Antenna - Greek Television presently Available on OPTUS VISION cable and already on the satellite Pay TV platform. or Fox Kids/Classic Fox, Music Max, Fox News, Fashion TV, The History Channel, Boomberg Financial channel, 24 hour Cartoon Network and 24 hour TCM channel and BBC World - all available on the Foxtel Satellite and cable service  These digital radio/music services are only available to satellite subscribers. The programming is supplied to AUSTAR by Satellite Music of Australia Pty. Ltd. The basic service of 8 channels is provided with a basic satllite subscription. A further 16 channels are available for an additional subscription of $1.95 per month | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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If new channels are added to the AUSTAR satellite service or if channels have been allocated new channel numbers they may not show up in your menu. To check the accuracy of the receivers channel menu, it is a good idea to occasionally re-set your satellite receiver. Before commencing make sure the smartcard is correctly inserted in the satellite receiver.
SMS AUSTAR RECEIVER - Red digital display - Installers pin number is:- 2878.
GALAXY PACE DGT 400 was originally imported into Australia by Australis Media (trading as Galaxy). They were manufactured initially in the UK - http://www.pace.co.uk/ - and later in Thailand under licence. It was the first generation of decoders for Australian Satellite Pay TV. The PACE DGT 400 was used by Galaxy, AUSTAR and ECTV until Galaxy was placed into liquidation. I understand AUSTAR were purchasing their supply of receivers in conjunction with Australis. As AUSTAR'S existing supply of PACE 400's have now been installed, AUSTAR now install the SMS receiver. The GALAXY PACE DGT 400 has a green digital display. The installers pin number is 4252. However, this receiver can NOT be used for other than what is authorised by AUSTAR via the smartcard. There are no longer any free to air (FTA) digital television channels on any transponders of the Optus B3 satellite used by AUSTAR, FOXTEL or OPTUS, other than TVSN. (TVSN is already FTA on the AUSTAR satellite service). The GALAXY PACE DGT 400 receiver software totally prevents access to Optus AURORA scrambled signals, even with an enabled Optus AURORA smartcard. If a valid smartcard for FOXTEL or AUSTAR is not available the GALAXY PACE DGT 400 receiver can still access TVSN . Unlike some satellite receivers, the removal and re-inserting of a smartcard in a Galaxy Pace DGD 400 receiver will not damage the smartcard. A FOXTEL enabled smartcard will work in both the above satellite receivers, but the smartcard may re-arrange the television channel line-up and will add any unique FOXTEL channels not already part of a AUSTAR satellite service. Any unique AUSTAR channels will be scrambled.... More detail information and frequency tuning details for the PACE dgt 400 receiver can be found at this page HERE Since late 1999 Austar have been installing a new receiver manufactured by Advanced Digital Broadcast Limited 8/F, 145 Chung Shan North Road, Section 2 Taipei, Taiwan, Republic of China Telephone: +886 2 2561-6551 Facsimile: +886 2 2561-6552   The ADB ecoder has a green display and what looks like double smart card slots, but there is only one slot. However ADB must make similar models with two slots. It has a telephone line in on the back and in the menu has options for modem settings (tone/pulse) and phone numbers, these are the boxes to be used for the Austar Interactive and Internet Services. Info bars are Grey and Yellow (yellow for current channel) You can surf what's on other channels whilst staying on the current channel. Software also includes the Austar Logo in the TV Guide. The Pin Number is 3452 or 2878. The only thing the PIN protects is "Change Dish Installation." Other things like TV Installation are not pin protected. Donot set the decoder back to the Factory Default - or you may find the menu will be in Chinese and you will have great difficulty retoring the Australian default settings. The ADB stands for Advanced Digital Broadcasting Ltd which is the only branding on the boxes (at the back), apart from the Austar Logo on the front. The remotes are easier to use than the Pace remotes. Channel numbers initially were different to those listed in the guide after about 20 as this box included all Optus B3 Pay TV channels including MTV, FOXN, KIDS, SKYN, ACC, RAI etc. But these additional channels were scrambled. However a recent software download has deleted all references to non Austar channels - Except BBC World and Channel 16(Animal Planet). Reports say the ABD decoder is much better than the Pace decoder The ABD decoder generally can NOT be used to receive the Aurora channels = unless it has not receive an-over-the-air upgrades. To check if the decoder has been upgraded check the installer pin - Those with 3452 should be okay, those with 2878 probably will not work on Aurora. If your decoder can access Aurora see HERE 
Note: The above information is now considered to be in the public domain and no copyright is claimed. If you have any corrections or additions please contact us - your feedback
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